Demo 01
Request inbox
View incidents, requests or reports with priority and status.
Atención ciudadana
Handle requests without losing context.
Centralize requests, reports and follow-up with clear owners, priorities and institutional visibility.
Requests
Reports
Owners
Priorities
Follow-up
AC · Citizen service
$289 USD / month
Service desk with control by zone, priority, office and owner.
Request intake with folio and classification.
Assignment by department, office, owner or priority.
Citizen-facing follow-up with service traceability.
ac.opengob.mx
Demos and key views
Citizen service with requests, reports and owner-based follow-up.
Monthly license: $289 USD
15% savings
Operational domain: ac.opengob.mx
Demos and key views
Demos and key views
A commercial look at how the product works before installation.
Demo 02
Operational assignment
Routing by neighborhood, office, crew or responsible department.
Demo 03
Citizen follow-up
Service history, progress, comments and final resolution.
Operational flow
Operational flow
How information moves from intake to resolution and follow-up.
1. Citizen intake
The request enters through a digital or institutional channel with folio.
2. Service delivery
The case is classified and assigned to the responsible team.
3. Resolution
Progress, timing and final response are reported to the citizen.
Product advantages
Product advantages
Concrete benefits for control, operations, traceability and service delivery.
Territorial control
Organizes service by zone, neighborhood, office or owner.
Operational measurement
Measures service times, backlog and workload.
Better citizen experience
Applicants can see what happened with their request.
Institutional benefits
Institutional benefits
Expected outcomes when the module is used with structure, permissions and follow-up.
Reduces lost cases and improvised follow-up through chats or spreadsheets.
Provides real visibility into every owner and participating office.
Strengthens response perception and institutional control.
What the license includes
What the license includes
Each monthly license includes the active product, base support, notifications and operational capacity.
Atención ciudadana
Requests, reports, priorities, owners and follow-up.
Atención ciudadana
Classification by zone, status, channel or service type.
Atención ciudadana
Foundation for messaging, dashboards and contextual AI.
Atención ciudadana
Ready to activate this application.
You can buy it now with Stripe or Mercado Pago. Activation appears after payment confirmation.
Monthly license
$289 USD / month
Includes per-entity rollout, permissions-based activation and production-ready operation.
Annual savings
$520.20 USD
Domain
ac.opengob.mx